Privacy Policy

1. Introduction

People & Culture at Work ("we," "our," or "us"), operated by Su Joun, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website peopleandcultureatwork.com.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, company name, phone number when you fill out contact forms or book a session.
• Communication Data: Content of messages you send us via forms or email.
• Technical Data: IP address, browser type, device information, pages visited.
• Cookies: Small data files stored on your device (see Cookie Policy below).

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide services
• Schedule and conduct coaching sessions
• Send invoices and process payments
• Send newsletters (only if you subscribe)
• Improve our website and services
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect information:

• Cloudflare: Website hosting and security
• Zoom: Video conferencing for coaching sessions
• FreshBooks: Invoicing and payment processing (when active)
• Google Analytics: Website analytics (if enabled)
• Email Services: Communication and newsletters

Each of these services has its own privacy policy governing use of your information.

5. Cookies

Our website uses cookies to enhance your experience. Types of cookies used:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can accept or decline cookies through our cookie notice banner, or manage cookie settings in your browser.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With service providers who assist our operations (bound by confidentiality)
• When required by law or legal process
• To protect our rights, property, or safety

7. Data Security

We implement industry-standard security measures to protect your information. However, no internet transmission is 100% secure. We use SSL encryption, secure hosting via Cloudflare, and limit access to personal data.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Object to data processing
• Request data portability

To exercise these rights, contact us at hello@peopleandcultureatwork.com.

9. Confidentiality of Coaching Sessions

All coaching session content is treated with the highest level of confidentiality. Information shared during sessions will not be disclosed without your explicit consent, except as required by law.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Modified" date.

12. Contact Us

For questions about this Privacy Policy, please contact:

Su Joun
People & Culture at Work
Email: hello@peopleandcultureatwork.com